Our process - How we work

Our process is simple and starts after discussing your overall project. Following one or two initial conversations, we can estimate the projected potential cost range.


We need to understand how your business works to properly deliver tailor-made solutions that will help you get more efficient. Each aspect of your operations that we need to improve will need to be understood by us.

During this phase, we’ll analyze your needs and goals and propose a plan to reach a solution that will work best for your company, employees, and customers.

We might share prototypes and proof of concept during this period to make sure we have the same vision for the potential solutions that will be built.

Included in this phase

  • In-depth questionnaires
  • Employee surveys
  • Proofs-of-concept
  • Proposal for work to be delivered


We agreed on the deliverable; it’s time to ship. As soon as the first week, you’ll receive a private URL from which you can follow progress and test your solution while we’re building.

We invite each client to our Slack community. It ensures a communication channel between your team and us. You’ll also be assigned a dedicated project manager to ensure the project is on track.

Defined in the proposal are milestones that require approval on your part. Our clients have a first-class citizen status all along the building phase.

Qlix has had the opportunity to work with Dominic and the Focus Centric team for several years now, and we have only one comment: excellent!

Noémie Limoges, Directrice des opérations, QLIX inc


The delivery of our software systems is usually calm and without surprises as our clients are part of the building phase.

At this stage, you’re ready to use your solution in production. We can help you deploy it on your infrastructure or handle that aspect. All software, tools, databases, and background processes are ready.

We can now optionally enter the maintenance and support phase. We’re here to maintain your software systems for as long as you require. We’re proud of the long-term relationships we’ve built with our clients.

Included in this phase

  • Testing. All projects include test suites to ensure flexibility and security when applying modifications.
  • Infrastructure. We can handle the infrastructure for your solution, including security patches and deployment.
  • Support. We offer a 30-day support period for any bugs that would happen after the delivery of our software systems.

Our values - Balancing reliability and innovation

Different problems require unique, specific solutions. We strive to stay ahead of emerging trends and technologies while ensuring stability and reliability in our software systems. We stand by our core values to deliver the best solutions.

  • Meticulous. We ask lots of questions. Again, understanding your goals is paramount to the success of the project.
  • Efficient. We work efficiently, have seen many real-world business challenges, and have gained experiences we can apply to most of your challenges.
  • Adaptable. Every business has unique needs, so the discovery phase is crucial for us to build the proper system to fulfill the desired tasks.
  • Honest. We’re transparent and will give the best time estimate we can. Estimating software projects is not always easy; we pride ourselves on taking on any extra time a project takes to complete.
  • Loyal. We foster long-term relationships with our clients beyond delivering their software systems. We can ensure the maintenance and support of those systems.
  • Innovative. The technological landscape is constantly evolving, and so are we. However, we’ll never sacrifice reliability or stability when adopting new technologies.

Tell us about your project

Our office

  • Saint-Colomban
    Saint-Colomban, Québec